Refund policy

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Our policy is valid for 7 calendar days from the date you receive your order. If you are not satisfied for any reason, you may contact us within 7 days of delivery to request a complete refund. CMOL Pharmaceuticals Australia Pty Ltd will honour one product return per person (multiple items allowed if purchased in the same transaction). We maintain a register of all consumers who return the product. This refund policy applies only to items purchased from our website (www.cmol.com.au).

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Refund requirements

The following criteria must be met to qualify for a refund:

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• Product is defective

• Product is not as described

• You are not satisfied for any reason and contact us within 7 days of delivery

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In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

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Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

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Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may do so via the contact form or send an email to team@cmol.com.au

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This document was last updated on 30 June, 2026